IT Phone Numbers
- Area Code: (859)
- Administration Office: 622-1968
- Anti-Spam Controls: 622-3000
- Banner Support: 622-3000
- Blackboard: 622-3000
- Cable Television: 622-1903
- Campus Telephones: 622-1903
- Classroom Tech Support: 622-3000
- Combs Computer Lab: 622-3050
- Computer Store: 622-8408
- Resnet: 622-3050
- EKU Direct: 622-3000
- E-Mail: 622-3000
- HelpDesk: 622-3000
- Library Computer Lab: 622-8183
- Mail Services: 622-1905
- Networking: 622-1903
- Paper Jam: 622-2499
- Printing Services: 622-1490
- SSB Computer Lab: 622-8483
- Tech Commons: 622-2496
- Virtual Private Network: 622-3000
- Web Support: 622-3000
- Wireless Internet: 622-3000
Getting Started at EKU
[Back to HelpDesk Home Page]New Faculty Checklist
- Get oriented
- Log in and check your EKU e-mail account
- Find important areas of EKU Direct
- Bosscars Home: This link lets you request and renew your parking permit
- Personal Information: This is where you change your contact information and PIN
- Employee Menu: This is where you can view your paystubs, W2 and W4 tax forms and get information on benefits
- Faculty & Advisors Menu: This is where you handle your course grades and class enrollments.
- Get trained
- Learn about Blackboard
- Other training sessions
- Get equipped
- Desktop/Laptop rollout information
- University cell phones and data devices
- The EKU Computer Store
Visit owa.eku.edu to log in to your email account. You'll need your username, which is usually your last name followed by the first letter of your first name. Example: If your name is Michael Lubbervumpv, your username would be lubbervumpvm. You will also need your password, which should have been provided to you. Click here for more help with e-mail.
Visit the EKU Direct login page to log in to your EKU Direct account. This is where you will enter grades, put in overrides for your courses, view your class schedule and students' information, check your paystubs and tax forms and much more. Once your logged in to your account, these are the important areas to know about:
Blackboard is the online learning application everyone at Eastern uses. You log in to Blackboard by visiting learn.eku.edu. You can use Blackboard to distribute class materials to your students even if your class isn't 100-percent online. You can also assign grades on Blackboard so students can more easily see where they're at. *Blackboard grades are not official grades -- you must still assign official grades in EKU Direct. Visit bbdocs.eku.edu for more support.
IT offers a variety of training sessions to help you learn about Blackboard, Banner, Microsoft Office, Photoshop and more. Click here for more information.
As a faculty member, you get a desktop computer. You can click here for more information about faculty desktop computers. Tenure-track faculty members and librarians also receive a laptop computer. You can click here for more information about faculty laptops.
If you have your department's approval you can get a university cell phone or data device. You can visit IT Phone Services for more information.
The EKU Computer Store provides an easy, on-campus way to get software and hardware at heavily reduced educational prices. The Computer Store is located on the first floor of the Student Services Building. Vist the Computer Store's Web site for more information and current sales.

















