No longer receiving emails in your EKU myMail account (Issue)

Issue: You stop receiving emails in your myMail account.

Cause: Your account may be compromised.  

Resolution:

1. Reset your password immediately at the myMail login page or in EKU Direct or by calling the IT Service Desk: 859.622.3000
2. Disable forwarding in your myMail account:
   -Log in to myMail account (mymail.eku.edu)
   -Click the gear in the upper right hand of the screen then under My app settings choose Mail

   -On the left-hand menu, under Accounts choose Forwarding.  On the menu that appears to the right click the button before Stop forwarding.  Then click the Save button above.