Information Technology A to Z Index IT Service Support Request

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Information Technology Checklist: New Employees

IT checklist for new employees.

Training: DegreeWorks

Description of DegreeWorks training.

Backup & Retention Policy

Time parameters for backups for various IT systems. This is a short list of important systems and the backup policies for each.

View Previously Scanned Documents

How to view previously scanned documents in BDMS.

Reordering Pages WebApp

 

How to reorder page(s) in a document by dragging the desired thumbnail to a new location in the thumbnails contact sheet in WebApp.

Move or Copy Document Pages WebApp

Web Access allows you to move or copy document pages from the Document Display view to another application. 

Page Rotation as New Version WebApp

How to rotate a page and save as a new version in WebApp.

Whitelabel Error

ISSUE: When trying to use EKU Direct/DegreeWorks receive a 'Whitelabel Error Page' error
Whitelabel Error

RESOLUTIONS:

Clear Your Browser Cookies, Cache, and History

Firefox

  1. Click Library library icon , click History, then click Clear Recent History.
  2. In the Time range to clear dropdown, click Everything.