Information Technology A to Z Index

Information Technology Checklist: New Students


EKUDirect provides access to a wide range of data for students (pending admit through graduation):

  • Register for classes
  • Personal information
  • Parking permit information
  • Online schedule book
  • Check grades 
  • & More

Directions for EKUDirect
Login to EKUDirect

►Activate your EKU email (myMail) account

  1. Go to EKUDirect and log in using your EKU student ID
  2. Activate your email account
  • select Personal Information (second tab, gray bar along top of page)
  • select Activate EKU Student Email Account
  • username, initial password and email address will be displayed

How to activate your myMail account (Training to activate your myMail account is provided during EKU Orientation)
Go to myMail

Office 365 Pro Plus is free for all registered students through your myMail account. Learn more

►Wireless Network

Residential Student Connection Guides
Automatically configure your wireless network
Connecting to the wireless network: Windows
Connecting to the wireless network: Mac
All Wireless Support Articles

Passwords & Accounts

View passwords & accounts support article


The Blackboard learning management system at Eastern Kentucky University is a resource provided for all students and instructors as a tool to enhance learning.
Blackboard Basics
Blackboard Help
Login to Blackboard

Computer Labs & EKU GURUs

The three IT Computer Labs on campus are run by IT EKU GURUs in the Common Knowledge program.
They serve as the student concierge desk, can answer any question and offer homework help in 30+ subjects.

Find out more about the GURUs
Locations and hours for IT Computer Labs
View ALL Computer Labs on Campus

►Student Computing Services

Student Computing Services (SCS) is a collection of integrated IT support services focused on empowering student success.  SCS collaborates with EKU's diverse student population in one single, convenient location in room 230 of the Combs Classroom Building and offers:

  • technical support (e.g., email, ResNet, wireless)
  • charging stations for mobile devices
  • equipment checkout services (Windows and Mac PCs, iPads, cameras)
  • tech tutoring

Find out more about Student Computing Services


DegreeWorks Student Help Sheet
Video Tutorials

IT Service Desk

The IT Service Desk is the computer users first point of contact for all service issues, questions, troubleshooting and consultation. 
Visit the IT Service Desk for more information.

►Peer-to-Peer Software

Remove all peer-to-peer software including:

  • LimeWire
  • Frostwire
  • BitTorrent
  • Vuze

If caught downloading copyrighted materials, University sanctions, civil lawsuits and criminal charges may apply.
View Code of Ethics for Computing & Communications


►Student Web Space (W: Drive)

The W: Drive is a students personal storage and webspace.
Find out more about the W: Drive

Need more help?
Complete this IT Service/Help Desk Request Form Now


Include your official EKU email, and an IT Tech will reach out to you for assistance.

Contact Information

IT Service Desk