Information Technology A to Z Index

IT Support

Banner: Navigation

Here are the steps to Banner navigation.

SSLVPN Setup (PC)

Instructions to set up SSLVPN on a PC.

Wireless Network: Linux/Unix-based

Information on how to set Linux/Unix-based systems up on EKU wi-fi.

Remote/VPN into a Computer

Directions for remoting into a computer.

Training: Banner 101 Navigation

View online tutorial.

Training: Banner Finance Self-Serve (Budget Queries in EKUDirect)

Description of Banner Finance Self-Serve (Budget Queries in EKUDirect) training.

Backup & Retention Policy

Time parameters for backups for various IT systems. This is a short list of important systems and the backup policies for each.

Blackboard 'Sign On Error!'

Issue: User receives 'Sign On Error' when trying to login to Blackboard.  

Screenshot:
Blackboard SaaS sign on error

Using Software Center to Install Programs

How to install software safely using Software Center for EKU faculty and staff computers.

EKUDirect: Employees

EKUDirect is a Web-based secure link to your data for university related personal information.

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