Information Technology A to Z Index

Help Desk Support

myMail: Students

Accessing student email (myMail). All official email communication will be sent to a student's myMail address.

Passwords & Accounts: Students

Username and password (myMail and Blackboard) and User ID and pin (EKU Direct) information for EKU Students.

Passwords & Accounts: Employee

This article discusses passwords and accounts for EKU employees.

Information Technology Checklist: New Students

IT checklist for new students at EKU.

Mobile Devices and Smartphones: Students

Options and support for smartphones, tablets, and other mobile devices for students on and off campus.

Reset EKU Password (Employees Only)

To reset your password

Method 1: EKU Direct-Current Employees ONLY    (Creating a Strong Password)

  1. Log in to EKU Direct.
  2. Click the Personal Information tab.
  3. Click the Change Active Directory Password (Faculty, Staff, Student, Blackboard & Email) link 
    password reset

Spam Filter-Employee Email

Information about spam filtering at EKU.

Email Setup on Android Phone: Employee

Instructions for setting up employee email accounts on Android phones and mobile devices.

Email Setup on iOS Phone: Employee

Instructions for setting up email on iOS phones and mobile devices for employees.

Wi-Fi Setup on iOS Phones

Instructions for students and employees setting up wi-fi on iOS phones and devices.

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